Sustainability management

For a long time, including in previous strategies, the main theme of our strategy has been “Sustainability is our trump card”. In Hansel, sustainability is an integral part of tendering, the work done during the contract period and related reporting. Our own operations are also sustainable, although the impact is rather limited due to the company’s small size and the nature of its operations. Hansel’s efficiency is based on the joint procurement it arranges and maintains for Finnish general government units.

We realise tendering in accordance with standardised processes. In connection with the preliminary report for each joint procurement procedure, we perform a risk analysis, segmentation and sustainability assessment, as well as rating the procurement from the perspectives of preparedness, data protection and information security. During the contract period, we focus on monitoring compliance with the contractual terms. The level of risk and the requirements for the procurement vary, so the chosen monitoring mechanism also changes depending on the procurement object. This entails at least dialogue and possibly a self-assessment by the contractual supplier and a documentation review, but the process may also include an independent third-party sustainability audit.

The core of the sustainability efforts is the sustainability team, which consists of a nine-person matrix organisation chaired by the Director of Finance, who is responsible for sustainability in the Executive Committee. The duties of the sustainability team are to improve sustainability-related processes, monitor related legislation, provide training to the employees and share information about sustainability. Hansel’s Board of Directors receives a sustainability update at each of its meetings as part of the Managing Director’s review.

In 2024, the sustainability team held regular meetings every two weeks, with the exception of holiday periods. The team actively engaged with stakeholders both nationally and internationally, and gave presentations on sustainability matters at various events. In the autumn of 2024, the sustainability team arranged four sustainability training sessions for the company’s employees on the following themes:

• Sustainability in joint procurement and systems
• Assessing impact and sustainability in customer-specific tendering
• Hansel’s journey from GRI to ESRS
• Management of sustainable procurement

CSRD changes reporting

The Corporate Sustainability Reporting Directive (CSRD) will also change Hansel’s sustainability reporting, even though Hansel is not subject to the mandatory reporting requirements because of its small size. In 2024, we familiarised ourselves with the content of the CSRD and started a double materiality analysis in line with the European Sustainability Reporting Standards (ESRS). We will provide reports compliant with the ESRS from 2025 onwards. From 2024, many of Hansel’s contracted suppliers are required to start ESRS-compliant reporting, and some of our customers are also switching to ESRS reporting.

In the autumn of 2024, we launched a new system and arranged 11 DMA workshops. We started by taking a moment to consider Hansel’s value chain and realised that we should assess matters from the perspectives of both Hansel’s own operations and joint procurement operations for the sake of clarity. The work will continue in 2025.

Sustainability labels by category

Category	Joint procurement 2024, EUR million	Ecolabel, EUR million	Social responsibility label, EUR million	Economic responsibility label, EUR million	Ecolabel, %	Social responsibility label, %	Economic responsibility label, %
Specialist services	217	21	0	216	10	0	100
Software	206	3	0	206	2	0	100
Energy	184	166	5	184	90	3	100
Financial services	162	123	0	162	76	0	100
HR and healthcare services	152	1	10	152	1	7	100
Vehicle and logistics services	151	138	66	151	91	44	100
IT hardware	132	128	128	132	97	97	100
Food and restaurant services	127	127	123	127	100	97	100
Furniture and office services	97	91	33	97	94	33	100
Travel and meeting services	80	54	78	80	68	98	100
Cleaning services and supplies	67	67	42	67	100	63	100
Data centre services and hardware	52	8	0	52	16	0	100
Data communications	51	0	6	51	0	11	100
Security technology and related services	39	36	0	39	92	0	100
Total	1,718	964	491	1,717	56	29	100

Emissions from Hansel’s own operations

Emissions from Hansel’s own operations have been calculated according to the GHG Protocol using the same limitations since 2020. Hansel’s Scope 1 and Scope 2 emissions were zero. The increase in Scope 3 emissions was due to the procurement of new computers and screens in 2024. Emissions from business travel and waste management have decreased.

	2024	2023	2022	2021	2020	Change, % (compared to 2023)
Total emissions (excl. Hilma), (Scopes 1–3), tCO2eq*	840 (87)	661 (74)	480 (55)	535 (62)	657 (76)	27
Total emissions (incl. Hilma), (Scopes 1–3), tCO2eq*	982 (102)	865 (97)	591 (68)	651 (76)	767 (89)	14
Scope 1, tCO2eq	0	0	0	0	0	0
Scope 2, tCO2eq	0	0	0	65	54	0
Scope 3 (excl. accounting/Envimat data), tCO2eq	200	70	43	37	170	183
Scope 3 (excl. Hilma), tCO2eq	840	661	480	471	603	27
Scope 3 (incl. Hilma), tCO2eq	982	865	591	587	713	14
Emissions per employee, tCO2eq per person (labour units; incl. accounting/ En­vi­mat data)	6.4	5.4	4.0	4.6	5.9	19
Emissions per employee, tCO2eq per person (labour units; excl. accounting/ En­vi­ma­t data)	1.5	0.6	0.4	0.9	2.0	150
*The figure in brackets indicates how many average Finns’ annual emissions to which the total emissions correspond.

Emissions from Hansel’s joint procurement

The emissions from joint procurement are based on coefficients describing the average emissions of each product and service group, produced by specialists from the Finnish Environment Institute. The coefficients were updated in 2023 in cooperation with the Finnish Environment Institute and linked to the reporting data on joint procurement. The emission figures involve plenty of uncertainty because the coefficients are calculated mean values. However, even indicative procurement emission calculations are a valuable tool to help ensure the appropriate targeting of emissions reduction measures. Some of Hansel’s contracted suppliers perform accurate emission calculations and provide this information to their customers. Hansel does not collect this data centrally, at least for the time being, and uses the above-mentioned coefficients for its own calculations instead.

Category	Joint procurement 2024, EUR thousand	Joint procurement 2024, CO2eq, thousand kg	Joint procurement in 2023, EUR thousand	Joint procurement 2023, CO2eq, thousand kg	Joint procurement, CO2eq kg, change, % (cf. 2023)	Joint procurement, EUR, change, % (cf. 2023)
Vehicle and logistics services	151,318	37,796	104,882	27,075	40	44
Specialist services	216,591	32,035	198,369	29,357	9	9
Food and restaurant services	127,404	139,904	107,638	156,478	–11	18
Energy	183,505	283,355	206,725	319,633	–11	–11
HR and healthcare services	152,351	33,140	145,180	30,810	8	5
IT hardware	132,330	51,513	146,653	57,548	–10	–10
Furniture and office services	97,095	24,396	108,888	27,255	–10	–11
Data centre services and hardware	52,209	10,140	44,237	9,909	2	18
Travel and meeting services	80,028	44,057	78,550	44,080	0	2
Software	205,973	28,807	187,456	26,165	10	10
Cleaning services and supplies	66,574	20,667	65,847	20,488	1	1
Financial services	162,291	28,471	102,250	18,261	56	59
Data communications	50,834	11,149	59,172	12,234	–9	–14
Security technology and related services	39,311	5,916	36,820	6,106	–3	7
Total	1,717,815	751,346	1,592,670	785,398	–4	8

 

Joint procurement sales in euros increased in 2024 compared to 2023, but calculated emissions from joint procurement decreased. This is because procurement in 2024 focused on products and services with lower emissions than in the previous year.

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